PartnerHero is a fast-growing startup that helps some of the world’s leading technology companies build remote teams of customer service, creative, and operations professionals.
We are currently building a Brazil-based team for a technology partner that makes an innovative internet-connected device that allows homeowners to control water usage across their property. It’s part of an emerging field called “The Internet of Things” (IoT).
You are empathetic, and a detail-oriented communicator with a love for providing the best support to passionate customers. This position requires a nerdy zeal for the fine details of water technology; you must love to learn, to seek out and make sense of new information. You can easily translate complex information into clear, relatable communication pieces. You know when to ask questions and are comfortable working with multiple teams, across time zones, and have a passion for helping people.
Qualifications and Experience
About PartnerHero: We build globally distributed teams for growing startups. Our partners trust us with many operational responsibilities, including customer support, sales, accounts payable, product design and localization. We have offices in the US, Honduras, Germany, and the Philippines, with remote associates in 17 countries including Turkey, Brazil, Morocco, Italy, France, Spain, and Japan. Our global approach gives us unique operational advantages AND makes for amazing company culture. Read more about our Core Values at https://partnerhero.com/who.
IMPORTANT: Our application process is in-depth because we only hire the very best and most dedicated candidates. Make sure you show us the best you’re capable of when you apply.