About the role

We are looking within our internal talent pool to find our next People Operations Associate, this role will be reporting to our SPS People Operations Lead.

  • JOB TYPE: Full-time
  • SCHEDULE: 8:00-5:00 pm - Tuesday through Saturday (Weekend coverage)


  • Assist and coordinate day-to-day People Operations functions and duties
  • Provide assistance during the hiring process by preparing all required documentation for all new hires.
  • Assist during the onboarding process
  • Update and audit employee records (hard and soft copies) to be in compliance with local labor law
  • Process documentation and prepare reports relating to personnel activities and behaviors (i.e. staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Process employee requests aligned to People Operations process and services, such as benefits, employee lifecycle, and help desk services.
  • Partner with Operations to provide support to the associate and management team
  • Ensure compliance with all local legal requirements such as RAP and IHSS
  • Partner with operations to administer progressive discipline, performance management, and terminations
  • Maintain managerial and employee trust by keeping human resources information confidential
  • Process medical and dental insurance documentation and advise associates how to properly use it
  • Create and deploy policies


  • Bachelor’s Degree in Human Resources/Business Administration or Psychology or a minimum of 80% completed
  • Understanding of HR practices, principles, and Honduran Labor Law
  • Being tech-savvy is a plus in this role

Skills Required for the Role

  • Able to multitask and comply with deadlines
  • Strong analytical skills
  • Self-starter, proactive, detail-oriented, problem solver and fast learner
  • Able to maintain confidentiality and use discretion at all times
  • Highly organized and able to prioritize in a fast-paced environment
  • Excellent English and Spanish written and verbal communication skills
  • Ability to establish credibility and strong working relationships
  • PartnerHero Ambassador, able to represent company culture in all decisions and communication
  • Great communication skills (will be working with all levels in the organization, governmental agencies, labor inspectors, and US-based team)

Before Applying

  • Make sure your manager is aware that you will be applying to this position
  • Have a minimum of +9 month in the company
  • Be in good standing and on goal in all your current metrics for at least the last 6 months on your current role
  • Read our Employee Handbook (you’ll need it for the interview/assessment process)